Every day, Téléverbier SA focuses on 6 core values that shape its actions. Guided by these values, our entire team is committed to always going that step further. We defined them together because we felt that it was important for everyone to have the same values. They are based on good practises which are shared by everyone in our organisation, combining environmental issues and human resource management.
The mountains are our source of inspiration and our playground. Just like when conquering a peak, we need perseverance, adaptability and determination when faced with ambitious challenges and the obstacles which punctuate the life of our society.
The Alpine landscapes which surround us serve as a guide for our actions and attitudes in a spirit of respect and sustainable growth in order to preserve the natural beauty of the locations.
With open communication, sharing of skills and constructive conflict resolution, we aim to offer all of our staff a harmonious and respectful work environment.
This helps them feel committed, integrated and capable of working together effectively to contribute to their own success and that of the company.
Téléverbier is committed to an environmentally, socially and economically responsible approach. Our company considers the long-term impact of its actions and attaches great importance to durable solutions and respecting ethical standards by investing in sustainable strategies.
By encouraging participative management, positive behaviour and the development of skills through easier access to CPD, our company considers its staff essential for its success and growth.
We are convinced that happy and competent employees are the key to providing exceptional customer service, which is why Téléverbier’s management cares about their physical and mental well-being by remaining open to greater flexibility, transparency and diversity.
In order to remain competitive and push back its limits, our company actively encourages bold approaches and the sharing of ideas and resources to stimulate innovation and creativity across the board.
Furthermore, it also seeks to challenge established norms constantly and encourages its employees to explore new approaches.
Every employee is called upon to provide a quality service and listen actively in order to exceed our customers’ expectations and build up a positive reputation for the company, and more broadly, for the resort.
The customer experience should be at the core of all the company’s decisions and strategies, which is why customer satisfaction is measured regularly to steer improvement actions and ensure the quality of the services offered remains constant.