Verbier 4Vallées webshop
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Frequently Asked Questions
We offer a 10% discount on the passes if the order is placed at least 10 days before the first day of skiing. The price with the discount applied is shown in black; the original price before the discount is shown struck through in red.
The half-day passes (valid from 12.30 pm) are exclusively available from our points of sale (Châble, Verbier (Médran and Savoleyres), Bruson and La Tzoumaz), at our ticket machines and not online.
You can pay online using: Visa, Mastercard, American Express and Twint. We are happy to accept these methods of payment as well as Reka cards and cheques at our points of sale (Châble, Médran, Savoleyres and La Tzoumaz).
At the payment step, you can add the gift voucher code (starting with TEL...), a value voucher code, or a promotional code from a partner in the fields provided.
Please note: if you want to buy 2 passes using 2 different vouchers, please make the 2 purchases separately.
The personalisation step comes just before payment. Once you have selected your passes and added them to your cart, you need to personalise them by entering the first name, last name and date of birth of the holder as well as choosing the delivery option.
If the pass personalisation boxes are green and all the mandatory fields have a green outline, the issue may be that the telephone prefix has not been entered correctly. Please use the following format: 0041 or +41. Should the error persist, please do not hesitate to contact us and include screenshots.
Only the annual passes can be sent by post; the address requested is merely the billing address.
The order confirmation is sent once payment has been validated. Don’t forget to check your spam folder and verify that you entered your e-mail address correctly. If there was an error in your e-mail address, please send us an e-mail so that we can resend the confirmation.
You can choose from three options when personalising the passes:
- Reload your keycard (01-1614-…)
- Reload your SwissPass (physical card only)
- QR code to scan (section passes)
- You can collect your pass in person at one of our points of sale or ticket machines (Châble, Verbier (Médran et Savoleyres), Bruson and La Tzoumaz).*
*If you don't have a Keycard yet. The price of the Keycard is CHF 5.-/piece. (non-refundable but reusable)